1. Introduction
Ratata Motors ("we", "us", "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website [ratatamotors.ae] (“Website”), and comply with applicable data protection laws in the United Arab Emirates.
2. Information We Collect
We may collect various types of personal data, including:
Contact information (e.g., name, email, phone number)
Application details (e.g., documents submitted for installment plans)
Vehicle preferences or enquiry details
Technical data (e.g., IP address, browser type, website activity—collected via cookies or web analytics)
3. How We Use Your Data
We use your personal information for purposes such as:
Processing your installment application
Communicating with you regarding services, updates, or marketing (with your consent)
Improving our Website and services through analytics
Complying with legal and regulatory obligations These uses are typical in the industry .
4. Cookies & Tracking Technologies
We use cookies (necessary, performance, functional, and marketing) and similar tools to:
Enable basic website functionality
Analyze user behavior to improve usability
Personalize your experience You can manage your cookie preferences via browser settings. This follows standard automotive practices in the region .
5. Data Sharing & Transfers
Your data may be shared with:
Affiliates and authorized service providers
IT, analytics, and marketing service providers
Legal authorities when required by law Where data is transferred outside the UAE, we will ensure adequate safeguards are in place (e.g., contracts or compliance mechanisms).
6. Data Security
We implement appropriate technical and organizational measures (e.g., restricted access, encryption, staff training) to protect your personal data, as seen in similar privacy policies in the automotive sector .
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, data will be securely deleted or anonymized.
8. Children’s Privacy
Our services are not intended for children under the relevant age defined by law. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently done so, we will promptly delete such data.
9. Your Rights
Under applicable data protection laws, you may have rights including:
Accessing your personal data
Correcting inaccurate information
Objecting to or restricting processing
Deletion of data under certain conditions To exercise these rights, please contact us as described below.
10. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their respective policies when visiting.
11. Changes to This Privacy Policy
We may update this policy occasionally. Any material changes will be reflected by updating the "Effective Date" and, if significant, by notifying you on our Website or through direct communication .
12. Contact Us
For questions or to exercise your rights:
Ratata Motors
Email: info@ratatamotors.ae